Department

See below for the main information you will need from the Information Technology department.

Information Technology Overview

The Information Technology (IT) Department provides daily hardware and software support for one of the largest single wide area networks in the state of Louisiana. The IT Department manages and supports instructional and business enterprise applications, 20,000+ computers, 35,000+ Chromebooks, 400+ servers, and thousands of network electronic devices all connected through our district’s 10 GB backbone. This network, secured by a robust E-Rate, CIPA compliant Internet filter, provides the technological highway upon which the district’s instructional, business, and communications systems flow at more than 90 instructional and administrative campuses across the entire school system. Reliable, secure, and high-speed Internet is a necessity for the success of our technology-driven curriculum and assessments. The IT Department has recently upgraded the EBR Internet and wide area network connectivity at all campuses, greatly increasing our Internet and WAN bandwidth from a 1GB to a 10GB network.

Visit the IT Website here.

IT HelpDesk
This Helpdesk is accessible to all employees, students, and their families.

Resetting a Password: Computer, Email, JCampus, Google, etc. 

Utilize PASS to reset your password for your EBR computer, EBR email, JCampus, and EBR Google accounts. To access PASS, from an EBR computer, open an Internet browser page and type the URL pass.ebrschools.org in the address bar. You will be prompted to answer questions about the information that Human Resources has on file for you, then you will be prompted to reset your password. When you reset the password, your password for your EBR computer, EBR email, JCampus, EBR Google, and other EBR accounts will all be reset – they are synchronized. This sync may take up to 30 minutes.

Email access for New Employees

When a new employee joins the faculty, computer and email access will be available AFTER the Human Resources department issues an employee identification number and activates the employee’s account. Following that process, the school secretary will be notified of the employee’s id number. Then, the new employee will be able to establish their password by using PASS (pass.ebrschools.org) from an EBR computer.

Access the PASS System: https://pass.ebrschools.org/

Please view EBR’s Technology Footprint from the Louisiana Department of Education: 


http://louisianabelieves.com/docs/default-source/technology-footprint/east-baton-rouge-parish-schools-snapshot.pdf?sfvrsn=b9ac9e1f_6 

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The East Baton Rouge Parish School System, in partnership with our community, educates all students to their maximum potential in a caring, rigorous and safe environment.



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