I need my dental and vision cards, where can I get a copy of them?
Members can print ID cards, locate providers, view claims, and more on www.metlife.com
How can I get a copy of my BlueCross BlueShield Louisiana insurance cards?
Members can get a copy of their BCBSLA insurance cards by going to www.BCBSLA.com
What are the qualifying events that allow for benefit changes outside of open enrollment?
Birth, adoption, legal custody, death, marriage, divorce, gain/loss of coverage
I have a qualifying event and need to add/drop someone to/from my insurance, what do I need to do?
The employee has 30 days to notify EBRPSS of the event. For example, an employee married on November 12, 2022 must notify EBRPSS by December 12, 2022 if they will to add their new spouse to the EBRPSS line of coverage. Any notification beyond thirty days will not be allowed and the employee will have to wait until the next Open Enrollment period to make changes. Please fill out this form and bring any supporting documentation required to the Department of Benefits.
If I resign at the end of the year, when will my insurance coverage end?
In most cases, all active coverage ends in the month in which the employee is terminated. The only exception is if the employee works until the end of the school, then the coverage would remain active until August 31st of the same year.
One of my dependents passed away, what do I need to do?
To submit a Life Insurance claim, please follow these instructions:
1. Notify EBRPSS of the death
2. Submit the employer statement, death certificate, beneficiary statement, and benefits confirmation to Lincoln
If there is no beneficiary listed in either scenario, a preferential beneficiary form may be completed. This form may be used if the beneficiary on file is deceased and proof of death has been received by EBRPSS.
I need to make a claim for LTD/STD, where can I find the form?
Please check back soon for updated forms for LTD and STD.